Literature suggests that the early adoption of customer education programs was met with some resistance. Eisingerich and Bell (2006) pointed out that the initial view
Calculating the business impact of customer education programs has proven to be a difficult task for the individuals overseeing this function. Contemporary research suggest that the
Customers of companies that sell products or services are the most significant consumer of educational services. This audience includes the individuals who sign up for
Calculating the business impact of customer education programs has proven to be a difficult task (Flessig, 2014). In addition to the structural and organizational challenges identified by
Why the World Bank Wanted to Hear From Me I recently delivered a presentation to the World Bank on how Agile could help them develop